Help when you need it

Learn, solve and
keep moving.

Practical support, clear documentation and training from people who understand both Affinity and Irish housing.

?
Self-service support

Find answers in the Affinity Help Centre

Step-by-step guides and product documentation, available whenever your team needs them.

Visit Help Centre
Learn your way

Training that meets
your team where they are.

01

Online screen-share sessions

Focused one-to-one training on the topics that matter most to you. Join from anywhere and follow along directly with an experienced instructor.

Arrange online training
02

Onsite team training

Customised, face-to-face training at your offices for teams of up to five people, shaped around your processes and priorities.

Discuss onsite training
Super-fast, human support

Help when you need it.
Not hours later.

Our support team knows Affinity and understands Irish housing. When a question interrupts your day, you get a useful response from a real person - fast.

Our average response 14minutes
Affinity14 mins
Industry18.6 hrs

That’s around 80× faster than the industry standard.